We are an independent and privately owned company specializing in claim consulting to the insurance and reinsurance industries and to legal service providers. We do auditing of TPA and internal claim departments, reengineering, reviews of claim processes and procedures to identify leakage and operational and cost inefficiency opportunities.
What We Do
Auditing
Done in coordination with International Re Consultants. Audit compliance with processes, procedures and work flows. Financial reconciliations. Substantive and technical claim handling assessments. Scope includes audit on behalf of assuming reinsurers, and audits of third party administrators on behalf of insurers as well as audits of internal claim groups of insurers and reinsurers.
Expert Witness Work
44 years of experience in all product lines in the insurance industry. Have testified in depositions as an interested party witness in over 100 cases. Have also testified as an interested party witness in 20 cases in bad faith and coverage jury trials. Have also testified as an expert witness for clients in coverage and bad faith trials with successful results in lawsuits with exposures in the hundreds of millions of dollars.
Mediations
Over 44 years at handling claims in all product lines has given me an opportunity to deal with both plaintiffs counsel, defense counsel and insurance industry participants. It allows me to give full consideration to strength and weaknesses of adversarial parties and seek to find a common ground leading to conflict resolution. Extensive experience in securities fraud and class litigation as a mediation participant and was the driving force behind the IPO laddering dot com global settlement involving over 200 issuers and their underwriters resulting in a 600 million dollar class settlement of which 150 million paid by insurers.
Legal Consulting
Marketing and advisory services to law firms servicing insurance industry.
Risk Management
Advisory on insurance program and procurement. Per diem risk management service for insurance and reinsurance companies.
Third Party Administration
Process and handle all product line claims for business underwritten by managing general underwriters for fronting companies. Can also service claims on business directly underwritten by insurance and reinsurance companies. Can also handle reverse flow claims underwritten out of London, Dublin and Bermuda where insurance companies or syndicates need onshore support.
Collections
Deductible collections on fronted deductible delinquencies. Partner with D’Amato and Lynch on collection efforts. No out of pocket costs except filing fees. Contingent fee only with 1/3 of recovery to Mitrovic and D’amato and Lynch.
Legacy Liability Intermediary
Representing legacy liability buyout insurer from underwriting legacy liability selling insurer seeking to stabilize balance sheet accident year deterioration.
Alternative Capital Markets
Advisory and consultation services for hedge funds and private equity funds seeking entry into the insurance market with a start-up facility or an equity investment in an existing company. Extensive experience with private equity and hedge funds who capitalized Axcelera and Ironshore, two start-ups I have been a part of.
Resume
Principal and Co-Founder - 65 Broadway, Suite 1808 New York, NY 10006
Atri Insurance Services
September 2019 to Now
-
Principal and co-founder of Atri Insurance Services, a managing general underwriter (MGU) for FAIRCO (Fair American Insurance and Reinsurance Company) an A+ 15 rated subsidiary of Transatlantic reinsurance company. We underwrite management liability and professional liability specialty lines of business.
-
Responsible for claim oversight, consultancy, and lawyer's professional liability underwriting.
Founder and Lead Consultant - Glen Ridge, NJ
Mitrovic Consulting LLC
November 2017 to Now
-
Ran the dissolution of the D'Amato Lynch law firm from April 2018-December 2019.
-
Included in running firm in dissolution was reducing costs, downsizing, running off business, relocating, outplacing all partners, associates and support staff, renegotiating runoff insurance programs, and bringing in all collections.
-
Provide consultancy services for expert witness work, auditing services, mediations, legal consulting, risk management, third party administration, collections, legacy liability intermediary, and alternative capital markets.
Of Counsel - Atlantic City, NJ
Cooper Levenson
April 2019 until Now​
President of Global Claims - New York, NY
Ironshore Inc.
May 2007 to November 2017
-
As a recognized insurance industry executive, my career has spanned nearly 40 years with extensive experience in all lines of claims management.
-
Joined Ironshore in May of 2007, responsible for launching U.S. operations. Oversaw the purchase of an admitted shell company from Fairfax and an excess surplus line shell company from White Mountain and oversaw the development of specialty product lines with requisite regulatory approvals.
-
Led the launch of IronPro, Ironshore’s professional and management liability unit, and served as President.
-
Oversaw the purchase of a London syndicate from Chaucer previously owned by Quanta.
-
Ran the transactional liability underwriting of representation and warranty, tax liability, and liability buyout products from 2007 to 2016.
-
Responsible for risk management and insurance purchasing.
-
Named President of Global Claims in 2008 to build the Ironshore claims management structure in order to serve multiple specialty lines underwritten throughout their regional offices worldwide. Credited with designing efficiencies in the claims platform to address and process claims in adherence to Ironshore standards. Ironshore’s integrated claims structure aligns third-party administrators and internal resources with a dedicated, personalized approach to claims management and fair resolution.
Senior Vice President of Claims & President of AIG Worldwide Financial Lines - New York, NY
American International Group (A.I.G.)
May 2001 to May 2007
-
Dissolved Axcelera and sold runoff business to A.I.G. and repaid investors with 10% return.
-
Took over specialty line claim management for A.I.G. globally.
President and Chief Operating Officer - New York, NY
Axcelera/ Global Specialty Risk
January 2000 to May 2001
-
Co-founded a Bermuda-based reinsurance company fronted by Swiss Re and retroceded by Swiss Re. A $500 million capital raise with Swiss Re and Marsh Trident.
Vice President of Claims & President of AIG Worldwide Financial Lines - New York, NY
American International Group (A.I.G.)
May 1982 to January 2000
-
Started out as a fast track home office specialty line claim management trainee.
-
Received numerous promotions from Manager to Claim Executive, ultimately becoming an A.I.G. Corporate Office and Starr partner.
-
From 1996 to January 2000, served as Vice President of AIG Worldwide Financial Lines Claims and Executive Vice President of National Union.
-
My 18 years of experience with AIG also included serving as President of A.I.G. Technical Services, Inc.
Home Office Examiner - New York, NY
I.N.A. Insurance Company of North America
September 1980 to May 1982
-
Worked in I.N.A. Special Risks, handling all specialty line claims in errors and omissions products and management liability products.
Liability Field Office Examiner - West Orange, NJ
Wausau Insurance Company
September 1979 to September 1980
-
Responsible for directing and assigning field adjuster investigations and reserving and settling liability claims.
Multi-line Field Adjuster - West Orange, NJ
Wausau Insurance Company
September 1978 to September 1979
-
Outside field adjuster investigating and adjusting workers’ compensation, property, auto, products, and general liability claims in Hudson, Passaic, Essex, Middlesex, and Union counties of New Jersey.
Awards: Outstanding Liberal Arts Alumni Business Award - State College, PA
Pennsylvania State University
​
April 2014
-
Liberal Arts Alumni Society honored me with the 2014 Outstanding Liberal Arts Alumni in Business Award. This award recognizes Penn State Liberal Arts alumni for success in the business community.
Awards: Claims Executive of the Year Award - New York, NY
Claims Executive of the Year
​
September 2014
-
Received the Claims Executive of the Year Award. This award is sponsored by major insurance companies and brokers; the award recognizes years of service and contribution to the insurance industry, and the example of leadership and professionalism set for their peers and colleagues. A charity of the honoree’s choosing is selected to receive the proceeds from the event. Mike’s chosen charity was: Services for the Developmentally Challenged, which provides quality, personalized care to individuals with intellectual and developmental disabilities
LICENSES
​
-
Adjuster Licenses in all 50 States
-
Pennsylvania Law Practice
-
New Jersey Law Practice
​
State College, PA
​
New York, NY
​
​
New York, NY
​
​
Richmond, VA
EDUCATION
Pennsylvania State University
-
B.A.
​
New York University
-
M.A.
​
​
Columbia University
-
M.I.A.
​
​
University of Richmond Law School
-
J.D.
​
1970 to May 1974
​
1974 to May 1975
​
​
1975 to January 1979​
​
​
1976 to May 1978
​​
Mike Mitrovic
Mike Mitrovic is President of Global Claims for Ironshore Inc. A recognized insurance industry executive, his career spans nearly forty-four years with extensive experience in all lines of claims management as well as transactional liability and tax liability underwriting.
​
Mr. Mitrovic joined Ironshore in May of 2007, responsible for launching U.S. operations. He oversaw the purchase of an admitted shell company and excess and surplus lines shell company and oversaw the development of specialty product lines and requisite regulatory approvals. He led the launch of IronPro, Ironshore’s professional and management liability unit, and served as President.
He was named President of Global Claims in 2008 to build the Ironshore claims management structure to serve multiple specialty lines underwritten throughout its regional offices worldwide. Mr. Mitrovic is credited with designing efficiencies in the claims platform to address and process claims in adherence to Ironshore standards. Ironshore’s integrated claims structure aligns third-party administrators and internal resources with a dedicated, personalized approach to claims management and fair resolution.
Prior to joining Ironshore, he served for more than 22 years with AIG; most recently in the roles of Vice President of Claims and President of AIG Worldwide Financial Lines. He also co-founded and was President and Chief Operating Officer of Axcelera/ Global Specialty Risk in January of 2000.
On April 10, 2014, Penn State University Liberal Arts Alumni Society honored Mike with the 2014 Outstanding Liberal Arts Alumni in Business Award. The Outstanding Liberal Arts Alumni in Business Award recognizes Penn State Liberal Arts alumni for success in the business community and influence as leaders.
On September 19, 2014, Mike received the Claims Executive of the Year Award. This award is sponsored by major insurance companies and brokers; the award recognizes years of service and contribution to the insurance industry, and the example of leadership and professionalism set for their peers and colleagues. A charity of the honoree’s choosing is selected to receive the proceeds from the event. Mike’s chosen charity was: Services for the Developmentally Challenged, which provides quality, personalized care to individuals with intellectual and developmental disabilities
Mr. Mitrovic holds a B.A from Pennsylvania State University, an M.A. from New York University and a Masters in International Affairs from Columbia University. He received a J.D from the University Of Richmond School Of Law.
